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Features
Omnichannel Support Deliver seamless support across all channelsCanned Responses Reply faster with saved templates and quick repliesUnified Inbox Manage all support channels in one ticket listWorkflows & Automation Automate ticket routing, assignments, and workflowsLive Chat Chat with shoppers in real time and boost conversionsDepartments & Teams Route tickets to the right team and clarify ownershipSocial Messages Handle DMs and comments from social channelsAll Features See everything HelpdeskMX can do
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