Choose the Best Plan for Your Business

Start free with Helpdesk MX

No credit card required. Get started in minutes.
Free

Everything you need to handle customer support

Find it on the
Shopify App Store
Unified inbox (email, chat, contact forms)
Live chat widget for your store
Workflow automation and rules
Canned responses and templates
Departments and ticket routing
Multi-store support
E-commerce integrations
Priority support
Full setup assistance by our team
(including workflows, integrations, and widget customization)
Premium

AI-powered support at scale

Find it on the
Shopify App Store
Everything in Free plan, plus:
MCP integration
(connect Claude, ChatGPT, and other AI agents directly to your helpdesk)
AI reply suggestions and ticket summaries
JavaScript scripting for advanced rules
API access
Custom integrations
Dedicated Implementation Engineer

What you get on every plan

Both plans include the full helpdesk: unified inbox, live chat for Shopify, help desk canned responses, workflow automation, departments and ticket routing, omnichannel support, and the Shopify integration. The Advanced plan adds AI assistance, scripting, and an Implementation Engineer.
Already on another platform? See our migration from Gorgias, Zendesk, and Re:amaze.
Ready to Transform Your Customer Support?

Start free and put all your stores, tickets, and chats under one helpdesk you control.

Find it on the
Shopify App Store