Contact Us

Choosing the right customer support platform is an important decision. Our team is here to answer your questions and help you get started. Whether you need technical support, want to learn about features, or are ready to book a demo—we're here for you.

How can I get support?

If you have questions about our helpdesk features, live chat setup, integrations, or technical issues, reach out to us at team@helpdeskmx.com or via chat.

Working hours
Monday — Friday
10:00AM — 07:00PM EEST
Looking for setup guides?

Need help with configuration, integrations, or best practices? Find detailed guides and tutorials in our documentation center.

Ready to Transform Your Customer Support?

Start free and put all your stores, tickets, and chats under one helpdesk you control.